Terms of service


OVERVIEW



This website is operated by BLUMINA, a brand owned and operated by Chibo Commerce Limited, a company registered in Hong Kong.


Throughout the site, the terms “BLUMINA”, “we”, “us”, and “our” refer to Chibo Commerce Limited.


BLUMINA operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.


Our store is powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.


By visiting, browsing, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and all other policies referenced herein. If you do not agree, you must not access or use the Services.


Important policies:


  • Shipping Policy: https://blumina.store/policies/shipping-policy
  • Refund Policy: https://blumina.store/policies/refund-policy
  • Privacy Policy: https://blumina.store/policies/privacy-policy
  • Contact Information: https://blumina.store/policies/contact-information






SECTION 1 — ACCESS AND ACCOUNT



By using the Services, you confirm that you are at least the age of majority in your country, state, or province of residence. If you are the age of majority, you also confirm that you have given consent for any minor dependents to use the Services on devices you own or manage.


To access certain features or place an order, you may be required to provide personal information such as your email address, billing address, payment details, and shipping information. You represent and warrant that all information provided is accurate, current, complete, and lawfully provided.


You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You may not transfer, sell, or assign your account to another person.





SECTION 2 — PRODUCTS



We make reasonable efforts to display product information accurately. However, product colors, textures, or appearance may vary depending on your device, screen settings, and lighting conditions.


We do not guarantee that the appearance or quality of products will meet your expectations or match exactly what is shown online.


All product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities sold.





SECTION 3 — ORDERS



Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.


An order is not considered accepted until payment has been successfully processed and order confirmation has been issued.


Once an order is accepted, it may not be possible to cancel or modify it. If we cancel or modify an order, we will attempt to notify you using the contact information provided at checkout.


Returns and refunds are governed solely by our Refund Policy, including eligibility conditions and applicable timeframes:
https://blumina.store/policies/refund-policy


All purchases are intended for personal use only and not for resale or commercial distribution.





SECTION 4 — PRICING, BILLING, AND PAYMENTS



Prices are subject to change without notice. The price charged will be the price displayed at checkout at the time of purchase.


Prices do not include taxes, shipping fees, customs duties, or import charges unless explicitly stated.


You agree to provide current, complete, and accurate billing and payment information and to update such information as necessary.


Payment Methods:

Payments are processed securely via Shopify Payments and approved payment providers, including credit/debit cards, Apple Pay, Google Pay, and Shop Pay (where available).

We do not accept cryptocurrency, wire transfers, cash payments, or anonymous payment methods.





SECTION 5 — SHIPPING AND DELIVERY



Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control.


Once an order is handed over to the carrier, delivery is managed by the shipping provider. We remain available to assist customers with delivery-related issues where reasonably possible.

For full shipping details, please review:

https://blumina.store/policies/shipping-policy





SECTION 6 — INTELLECTUAL PROPERTY



All content on the Services, including trademarks, logos, text, graphics, images, videos, and designs, is owned by BLUMINA or its licensors and is protected by applicable intellectual property laws.


You may use the Services for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution is strictly prohibited.





SECTION 7 — OPTIONAL TOOLS



We may provide access to third-party tools “as is” and “as available.” We do not control and are not responsible for these tools.


Use of third-party tools is at your own risk, and we disclaim all liability arising from their use.





SECTION 8 — THIRD-PARTY LINKS



The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites.


Accessing third-party websites is done at your own risk.





SECTION 9 — SHOPIFY RELATIONSHIP



All sales are made directly between you and Chibo Commerce Limited (operating under the brand name BLUMINA).

Shopify is not responsible for any aspect of transactions between you and BLUMINA.





SECTION 10 — PRIVACY



Your use of the Services is subject to our Privacy Policy:

https://blumina.store/policies/privacy-policy


Because the store is hosted on Shopify, certain data may also be processed by Shopify in accordance with their privacy practices.





SECTION 11 — FEEDBACK



By submitting feedback, reviews, or suggestions, you grant BLUMINA a worldwide, royalty-free right to use such content for business purposes.


We are not obligated to compensate or respond to feedback submissions.





SECTION 12 — ERRORS AND OMISSIONS



We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without notice.





SECTION 13 — PROHIBITED USES



You may not use the Services for unlawful purposes, fraud, abuse, impersonation, data scraping, malware distribution, or violation of intellectual property rights.


Violation of these Terms may result in immediate termination of access.





SECTION 14 — TERMINATION



We may terminate or suspend access to the Services at any time without notice if these Terms are violated.


All obligations incurred prior to termination shall survive termination.





SECTION 15 — DISCLAIMER OF WARRANTIES



The Services and products are provided “as is” and “as available” without warranties of any kind, except where required by law.





SECTION 16 — LIMITATION OF LIABILITY



To the fullest extent permitted by law, BLUMINA shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services or products.





SECTION 17 — INDEMNIFICATION



You agree to indemnify and hold harmless BLUMINA, its affiliates, and partners from any claims arising from your violation of these Terms or applicable laws.





SECTION 18 — SEVERABILITY



If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.





SECTION 19 — GOVERNING LAW



These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong.





SECTION 20 — CONTACT INFORMATION



For any questions regarding these Terms, please contact us at:


Email: support@blumina.store

Customer support is provided primarily via email to ensure accurate and documented assistance.

Trading Name: BLUMINA

Legal Entity: Chibo Commerce Limited

Business Address:

Flat 5, 4/F, Won Hing Building

74–78 Stanley Street

Central, Hong Kong


Full contact details:

https://blumina.store/policies/contact-information