Privacy policy


PRIVACY POLICY



Last updated: January 31, 2026


This Privacy Policy describes how BLUMINA, a brand owned and operated by Chibo Commerce Limited (the “Site”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from blumina.store (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).


For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.


Please read this Privacy Policy carefully.





Changes to This Privacy Policy



We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.





How We Collect and Use Your Personal Information



To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.


In addition to the specific uses described below, we may use personal information to communicate with you, provide and improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of users or others.





What Personal Information We Collect




Information We Collect Directly from You



  • Contact details such as name, address, phone number, and email address
  • Order information including billing and shipping address, payment confirmation, email address, and phone number
  • Account information including username, password, and security-related details
  • Customer support information included in communications with us



Providing certain information may be required to use parts of the Services. Choosing not to provide it may limit access to some features.





Information We Collect About Your Usage



We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include device information, browser type, IP address, network information, and interaction data.





Information We Obtain from Third Parties



We may obtain information from third parties such as:


  • Shopify and other service providers that support our Site
  • Payment processors who collect payment information to process transactions
  • Advertising and analytics partners using tracking technologies



All third-party information is handled in accordance with this Privacy Policy.





How We Use Your Personal Information



  • Providing Products and Services – processing orders, payments, shipping, returns, and account management
  • Marketing and Advertising – promotional communications and advertising (GDPR Art. 6(1)(f) legitimate interest where applicable)
  • Security and Fraud Prevention – detecting fraudulent or malicious activity
  • Service Improvement and Support – customer support and operational improvement






Cookies



We use cookies to operate and improve our Site. Shopify cookie details can be found at:

https://www.shopify.com/legal/cookies


You may control cookie preferences through your browser settings, though this may affect functionality.


We recognize the Global Privacy Control (GPC) signal where applicable.





How We Disclose Personal Information



We may disclose personal information:


  • To service providers (payment processors, fulfillment partners, analytics providers)
  • To marketing partners (in accordance with their privacy policies)
  • With your consent
  • Within our corporate group
  • To comply with legal obligations or business transactions



We do not use or disclose sensitive personal information without consent or for profiling purposes.





User-Generated Content



Publicly shared content (such as reviews) may be visible to others. We are not responsible for how third parties use publicly shared information.





Third-Party Websites and Links



We are not responsible for the privacy or security of third-party websites linked from our Site.





Children’s Data



The Services are not intended for children, and we do not knowingly collect personal data from children under 16.





Security and Retention



We use reasonable security measures but cannot guarantee absolute security. Personal information is retained only as long as necessary for business, legal, or contractual purposes.





Your Rights



Depending on your location, you may have rights including:


  • Access
  • Deletion
  • Correction
  • Portability
  • Opt-out of sale or sharing
  • Restriction of processing
  • Withdrawal of consent
  • Appeal



Requests can be made using the contact details below. We may verify your identity before responding.





International Users



Your information may be processed outside your country of residence. For transfers outside Europe, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.





Contact / Data Controller



For any questions about this Privacy Policy or your personal information, please contact us at:


Email: support@blumina.store


Legal Entity / Data Controller:

Chibo Commerce Limited

Flat 5, 4/F, Won Hing Building

74–78 Stanley Street

Central, Hong Kong